1. Information We Collect

When you use our website or contact us, we may collect the following categories of data:

• Personal identification data: name, email address, phone number, and any details you provide through our contact forms or email inquiries.
• Technical data: IP address, browser type and version, operating system, device type, and browsing behavior on our site (pages visited, time spent, referral source).
• Analytics data: aggregated usage statistics collected via cookies and similar tracking technologies to improve our content and user experience.

2. How We Use Your Data

We process your personal data only for the following legitimate purposes:

• To respond to your inquiries, requests, or feedback submitted through our contact forms or email.
• To provide you with educational resources, safety guidelines, and operational support frameworks relevant to health preparedness.
• To analyze website traffic and user engagement to improve our content and site functionality.
• To comply with legal obligations and protect our rights in case of disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, analytics scripts) to understand how visitors interact with our site. These may include:

• Essential cookies: necessary for the basic functioning of the website.
• Analytics cookies: to collect anonymous data on page views, navigation paths, and device information (e.g., via Google Analytics or similar services).
• Functional cookies: to remember your preferences and improve your experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

4. Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Web hosting providers (for server infrastructure).
• Analytics providers (for traffic and usage analysis).
• Email and form processing services (for handling inquiries).

These third parties are contractually bound to protect your data and may only process it for the purposes we specify. We may also disclose data if required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions and related correspondence are typically retained for up to 24 months after the last interaction, unless a longer retention period is mandated by legal or regulatory obligations.

6. Your Rights

Depending on your jurisdiction (including under GDPR and CCPA), you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct any inaccurate or incomplete data.
• Deletion: request that we delete your personal data, subject to certain exceptions.
• Portability: request a copy of your data in a structured, machine-readable format.
• Opt-out: withdraw consent for processing based on consent, or object to processing for direct marketing or analytics.

To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit (HTTPS), access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Anti-Misrepresentation Statement

Covidlizer is a public information and safety awareness platform. We do not make misleading claims, create false urgency, or use fake endorsements or testimonials. We do not impersonate any government agency, health authority, or commercial brand. All content is provided for informational and educational purposes only and does not constitute professional medical or legal advice. We do not guarantee specific outcomes or results from following our guidance.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Address: 8606 Lebogang Crest
• Phone: +27(47)5390005
• Email: info@covidlizer.com